Grievance Redressal / Escalation Matrix

If you have a grievance, you can reach out to our Support Team for assistance.

Details of designation Contact Person Name Address where the physical address location Contact No. Email-ID Working hours when complainant can call
Customer Care Dattatraya Ghodke 123-*-123, Apartment Name, Sector No, Address, Pin No +91 8104730434 drghodke1955@yahoo.co.in day-day 09 AM – 05 PM
Head of Customer Care -- -- -- -- --
Compliance Officer Dattatraya Ghodke 123-*-123, Apartment Name, Sector No, Address, Pin No +91 8104730434 drghodke1955@yahoo.co.in day-day 09 AM – 05 PM
CEO -- -- -- -- --
Principal Officer Dattatraya Ghodke 123-*-123, Apartment Name, Sector No, Address, Pin No +91 8104730434 drghodke1955@yahoo.co.in day-day 09 AM – 05 PM
  • The abovementioned details would facilitate the complainants to approach the concerned RA before filing complaint to SEBI. For more details go to: -
    https://www.bseindia.com/markets/MarketInfo/DispNewNoticesCirculars.aspx?page=20241209-41
  • We aim to resolve all grievances within 21 working days from the date of receipt.
  • If your grievance is not resolved within this timeframe, you can escalate it to SEBI’s SCORES Platform (SEBI Complaints Redress System).
  • SCORES Portal: scores.sebi.gov.in
  • In case you are unsatisfied with the resolution provided through our support or the SCORES platform, you can access the Online Dispute Resolution (ODR) Portal.
  • ODR Portal: smartodr.in